Archive

Crisis and Issues Management

  • Public sector or for-profit: protecting your reputation in a crisis

    October 20, 2023

      Having worked both in-house in the public sector and for agencies representing for-profit companies, there are some very real, important differences to consider when it comes to managing reputation – and some key principles that apply to both too. Crises across both for-profit companies and the public sector are responded to best when you have senior representation from all relevant functions of the organisation, led by someone at the top who can be held...

  • Why you should stop asking “how can we win on the trans inclusion debate?”

    September 29, 2023

    Lots of clients and contacts say something like “we won’t have an opinion on the trans inclusion debate because there is no way to win.” Normally followed by “it’s just so toxic”. I get it, but my gentle challenge to you is perhaps the problem is your starting point. To help, here are some things you may want to ask yourself. Why do you want to have a point of view? Perhaps you’re committed to...

  • Is the money really worth it? Accepting corporate sponsorships that could damage your reputation.

    September 26, 2023

      Corporate sponsors are under growing scrutiny, which means the offer on the table needs careful consideration before charities and international organisations decide whether or not to accept it. Today, everyone – from fans to employees and media – is paying greater attention to who is funding major global events and initiatives, and what sponsors are getting in return. Often, it’s an opportunity to earn credibility on a particular issue simply by association, resulting in...

  • Fail to prepare, prepare to fail…

    September 20, 2023

    Sports events are more high profile than ever before. The surging popularity of women’s sport is driving audience numbers ever higher with women’s sport viewing up 131% in 2022. 2023 is a bumper year for massive sporting events from the Women’s World Cup and the men’s and women’s Ashes to the Ryder Cup, Solheim Cup and men’s Rugby World Cup. These sporting occasions are some of the few things that we still watch live in...

  • Should businesses be preparing for Winter blackouts?

    November 29, 2022

    Earlier this week, National Grid considered implementing its Demand Flexibility Service for the first time in a bid to avert blackouts. Although the scheme, which would have seen certain households be paid if they turned off products during certain hours, did not take place this week, it marked a clear reminder that this winter could be characterised by energy shortages which could impact both households and businesses. Countries across Europe are preparing for a long...

  • Fleishmanhillard and Powerscourt appointed by Landsec for major corporate brief

    October 26, 2022

    An innovative agency collaboration secures a wide-ranging brief Following an extensive tender process, a combined FleishmanHillard and Powerscourt team has been appointed by FTSE-100 listed company Landsec, one of the UK’s biggest real estate companies. The wide-ranging mandate, spanning public affairs, issues management, campaigns and corporate communications, is shared between FleishmanHillard and Powerscourt as they join forces and create an innovative agency collaboration that combines the best of both firms for Landsec. The move follows...

  • Cyber-attacks in the changing world of cyber communication

    October 4, 2022

    High-profile cyber-attacks seem to be hitting the headlines even more regularly in 2022. For every incident you see in the press, there are many more that never become public. We’ve spent an awful lot of time responding to ransomware attacks this year, and we have spotted some emerging trends. Cyber-attack tactics All ransomware attacks have a common thread – computers or systems are encrypted and you have to pay the hackers to make the pain...

  • Ransomware and the rise of cyber-attacks in 2022

    September 21, 2022

    While high-profile cyber-attacks continue to hit the headlines, for every incident you see in the press, there are many more that – thanks to a good crisis communications response – never become public. Our Crisis and Issues Management team has spent an awful lot of time working with companies to prepare for, respond to and rebuild reputations from ransomware attacks. Here they share some emerging trends. Changing perceptions of ransomware Ransomware attacks have become depressingly...

  • FleishmanHillard UK appoints Jud Moore as new corporate reputation lead

    May 13, 2022

    The appointment of Judith (Jud) Moore as the new managing director of Corporate at FleishmanHillard UK comes after a successful six-month interim spell in the role. Jud brings a vast wealth of experience across a wide range of corporate reputation and crisis management, with over 25 years of experience in communications, this is working both agency and client-side. Jud has worked with a broad range of clients on core reputation briefs and campaigns, some of...

  • Issues management — security and data privacy

    September 27, 2021

    In May 2018, the General Data Protection Regulation (GDPR) came into effect. This major new European privacy law radically reframed consumers’ relationship with the organisations that store and process their personal data.   For consumers, the introduction of GDPR was seen as an important and much-needed step, following increasing levels of concerns about issues of privacy and security of personal data.  In this year’s Authenticity Gap Report, we saw that nearly seven in 10 consumers have high expectations of companies, wanting them to...

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